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Beamer Smoke Since 2010!
Born in Detroit, Michigan, USA.

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Ordering & Shipping

Last Updated: December 30th, 2019
 
Processing Time
Orders placed by 4:00 p.m. E.S.T Monday through Friday are shipped the same day and average delivery time for US orders is roughly three business days! 99% of orders are shipped the same business day! There are rare exceptions, less than 1%, where an order can not get shipped the same business day. Some reasons are when a delivery driver comes early/late, the verification process takes longer, customer payment issues, customer delivery address issues, weather issues, etc. 
 
Packaging Info
↳Packaging & Handling: With millions of items shipped, we can say we’ve built a rapport with our customers. We’ve learned quite a lot about how to ship items safely. This is how we keep our customers happy and constantly coming back! How do we do it, we have a blend of “secrets”, including, but not limited to, our proprietary four-check protocol system to ensure you never get the wrong order and our ten-point packaging and handling system. This means that every product has gone through rigorous drop tests, carrier tests, weight tests and more (but we can’t give away ALL of our secrets). This means your item will arrive safely to your door, whether you live in California or Dubai. 
 
↳Discrete Labeling: We understand, you may not want your items shipped to your home/office/hotel anywhere that indicates what you’ve ordered. Don’t worry, we pride ourselves on shipping your items in a discrete manner. Our shipping label does not say anything about smoking. For added security, our company name does not say anything about smoking on your credit card OR credit card statements. Your privacy is of the utmost importance.

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Shipping Information
All standard shipping in the USA is free with absolutely no minimums! This includes Hawaii, Alaska, Puerto Rico, US Islands, and Territories. We even ship to all military addresses. We proudly support our troops around the world. Our friends up north in Canada and down south in Mexico receive a flat shipping fee of $10 regardless of order quantity, and everywhere else receives a $20 flat shipping fee regardless of order quantity. 
 
Beamer ships everywhere in the world! This includes hotels, rentals, and P.O. boxes. Our only exception is in areas where we are not allowed to ship according to US laws (ex. North Korea). Your product will arrive to the shipping address on file. We cannot change shipping address once order is placed. If there is any issue, we will try to cancel our order; however, company policy requires us to process customer orders quickly. The customer is fully responsible to make sure you provide the right shipping address while placing an order or making a customer profile.

Standard US Delivery: 1-7 Days
Standard Canada & Mexico Delivery: 5-13 Days
Standard "Rest of World" Delivery: 5-25 Days
 
Tracking
We ship orders every business day! Your tracking number will be provided at the end of the business day, even though we ship it earlier that day. You will receive an email with your tracking number. Your tracking number is also available in your customer profile. Even though we ship the same business day, our carriers take 24-48 business hours to show tracking data. Don't be alarmed, your order is on its way! Please allow at least 48 business hours before contacting us if tracking does not show movement.
 
On rare occasions, shipping carriers will state an item was delivered when the order is still being processed. Also on rare occasions, the carrier can deliver packages to the wrong address. Please contact the carrier your order was shipped through if your tracking information is displaying incorrectly.
 
Insurance
We strongly urge our customers to purchase extra insurance. Beamer Smoke does not accept responsibility if an item is damaged during transit. If there is an issue regarding insurance for your items, you must contact the shipping carrier to file a claim. 
 
National Holidays
Everyone needs a little bit of downtime, including our hardworking and diligent staff. This is why we do not have email or phone support on federal holidays; however, our website is still open and able to accept orders. Federal holidays affect shipping times as well, meaning your product will be shipped the following day if ordered on holiday. Please keep this in mind when choosing a faster shipping method. Federal US holidays are as follows: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
 
Restrictions
It is the customer’s sole responsibility to check your own country’s laws, duties, and taxes. We strive to offer the best possible pricing, service, and products. Thus, all duties and taxes must be paid by the customer. Our product lines are legal to sell in the USA. If your items are confiscated, it is not the responsibility of Beamer Smoke to recover your purchase. Beamer Smoke does not offer credit due to this issue. It is important to do your own research on your country’s laws.

Shipping To EU-Member States

By ordering goods from eTailer/ supplier destined to EU-member states specifically, services will be provided to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf. As IOR, you agree to be ultimately responsible for importing the products ordered by you into the destination EU-member state and are solely responsible for the payment of duties, and taxes either at the time of sale if prepayment is selected or at the time of importation if prepayment is not selected. You hereby give a proxy or power of attorney (“POA”) to eTailer/ supplier’s designated shipping provider for the customs clearance of products ordered by you. This POA authorizes eTailer/ supplier’s designated shipping provider’s assigned customs broker to act on behalf of you. eTailer/ supplier’s designated shipping provider’s intervention with respect to customs formalities may be done by a customs agent assigned by eTailer/ supplier’s designated shipping provider on your behalf. You hereby acknowledge to have understood the concept of IOR and the need of the POA and further state that the terms of the POA or terms of the purchase from eTailer/ supplier and transportation conditions from eTailer/ supplier’s designated shipping provider are not unreasonable or unknown to you, that you have read them, understood them and further have agreed to them

Beamer is commited to only selling items to people of legal smoking age.
please verify your age to enter. Must be 18 or older to enter.